Human Services & Non-Profit

The non-profit industry is a diverse and complex sector that encompasses a wide range of organizations. We have the expertise and knowledge to navigate the challenges unique to your business. It is important to have a comprehensive insurance and risk management program to ensure the proper protection of your people and assets while continuing to fulfill your mission.

Insurance solutions for achieving your mission driven goals

Marsh McLennan Agency’s Non-Profit practice has solutions to holistically address the challenges affecting the industry including clinical boots-on-the ground risk management, claims advocacy, data and analytics, benchmarking, and alternative risk programs.

Captive & Alternative Risk Solutions

Leverage the expertise of Marsh McLennan Agency’s Captive Center of Excellence to choose the right alternative risk solution for your business be it single parent captive, group captive or any other form allowing you greater control over your insurance expenses.

Executive Liability Risk Solutions

We deliver the expertise and market insight necessary to build management liability strategies for directors and officers, errors and omissions, employment practice liability, commercial crime/fidelity, cyber, and fiduciary. Our dedicated practice professionals have extensive non-profit industry knowledge to specifically tailor your program to protect the assets of your company and the personal assets of your directors and officers.

Custom Employee Health & Benefits Solutions

Our employee benefits expert’s deep knowledge in the non-profit industry allows us to create benefits solutions and plans tailored to your organization. To help your non-profit continue building better and stronger communities, we ensure you’re equipped with proper wellness tools to support the well-being of your employees. Our HR Consulting team works with your organization to help relieve administration burden and provide guidance on employee relations. Compliance with federal rules and regulations for employee health benefits apply to employers of all types and sizes. Our compliance consulting team has the expertise to help non-pofit employers understand the unique aspects of these rules as they relate to what you do.

What sets us apart

We have developed innovative and proprietary tools, resources, and programs to address the factors and trends impacting business operations facing the human services and non-profit sector

  • Attracting and retaining talent

  • Rising insurance costs

  • Regulation compliance

  • Cyber liability

  • Succession planning

  • Compassion fatigue

  • Customer service

  • Litigation management

  • Total cost of risk

Risk Management Services

Our commitment is to provide clients with a proactive risk management that includes a combination of risk assessments, program development and education services. Common areas of focus may include:

Cyber Playbook

Companies have experienced significant changes to their cyber insurance. This volitivity has caused major market disruptions, new claims trends, and clarity on who the hackers are targeting. It’s imperative companies employ preventive measures that safeguard their networks.  Our Cyber Playbook provides a deep dive into cyber issues, prevention & response best practices,  approaches, and industry trends.

Expert insights, trends and strategies for human services & non-profit

Frequently asked questions

Our Risk Management Center (RMC) allows you to reduce risk and enable employee safety by creating effective risk mitigation programs while accessing expert HR advice. This platform allows our clients to globally manage their risk programs through a comprehensive library of sample loss control documents, customizable safety and training programs, human resource management tools and a flexible electronic injury filing structure.

EXP provides our clients a web-based, seamless experience across all our departments and services. Basically, we’ve created a one-stop centralized resource offering real-time access to your MMA information.

With EXP clients can:  

  • View your policy list 
  • Download documents 
  • Make online payments 
  • Prepare for renewal 
  • Issue certificates of insurance 
  • Request policy changes
  • View MMA contracts
  • Access third-party vendors
  • Complete electronic forms
  • Access additional resources

MMA supports to troubleshoot employee retention by assessing current plans, designing a customized strategy, and delivering clear, measurable results. We also work with you to build a holistic employee benefits package that helps retain and attract talent.

MMA’s dedicated team of executive risk experts focus on analyzing, creating, and delivering the most effective cyber liability programs. Clients rely heavily on the team’s technical and real-world experience to get the best program design and comprehensive coverage to address their specific exposures.