Achievements

0%
EMR Improvement
0%
decrease in claims costs
0%
reduction in workers’ compensation costs

A note from R. Olson Construction

Working with MMA to control costs and our EMR is crucial to our future success. We believe that with the focus of great partners like MMA we will continue to achieve another 65 years of success for customers and our employees.

Ben Olson, President | R. Olson Construction

R. Olson Construction MRMH Award Story

Olson Construction experienced a sharp increase in their workers’ compensation insurance premiums. The Roselle-based concrete company had a good safety culture but needed additional expertise in managing claims and minimizing the risk of fraud.

The first part of the plan was to implement a post injury program which included an accident investigation policy requiring immediate claim reporting (within 4 hours), witness and supervisor statements, photographs and conference calls with treating physicians. The group also engaged a workers’ compensation fraud attorney to review cases. From there, R. Olson Construction strongly supported the implementation of several policies and procedures to reduce the frequency and severity of claims, which included:

  • Monthly claims reviews
  • Reserves analysis
  • Post incident drug testing
  • Return to work program
  • Background checks
  • New hire orientation
  • Annual safety calendar

R. Olson far exceeded industry standards through their focus on strong claims and risk management. Over three years, the company improved their Experience Modification Rating (EMR) by 35%, decreased average claim costs by 80% and reduced their workers’ compensation premium by 44%.

Key steps taken

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