In the senior living industry, the safety of residents during transportation is paramount. With the increasing turnover of staff, it is crucial to ensure that all employees are well-trained in the safe transport of residents, particularly those who rely on wheelchairs or scooters.
The stakes are high in this sector, as evidenced by the substantial verdicts associated with auto claims. One large senior living organization was faced with a settled claim for $1.2 million, with the initial demand reaching $3.75 million. A previous case also led to a settlement of $675,000. These figures underscore the financial risks involved and the necessity for rigorous training and adherence to safety protocols.
To mitigate these risks, transportation training programs are essential. At the time of hiring, individuals with transportation-related job titles should be assigned critical training videos. Best practices should also include new drivers sign off on the transportation policy and complete an observation road test before they are permitted to transport residents. This policy ensures that all drivers are familiar with the necessary safety measures and procedures.
To ensure ongoing competency, implementing regularly scheduled checks for wheelchair securement practices is advisable. This could involve setting up a system for drivers to complete assessments twice a year, reinforcing the importance of securement protocols. Additionally, a time-of-transport checklist can serve as a practical tool for drivers, ensuring that every aspect of wheelchair securement is addressed before departure. Key items on this checklist include verifying that the wheelchair is centrally placed, brakes are engaged, securement devices are properly attached, and safety belts are correctly fastened.
By investing in comprehensive training programs and implementing rigorous safety checks, organizations can significantly reduce the risk of auto claims and ensure the well-being of their residents. To learn more about minimizing risk and maximizing health, visit our senior living page.
