In the hospitality industry, HR leaders are under pressure to provide the most sought-after benefits to attract new talent. To stand out from the competition, it’s imperative to offer attractive benefits that prioritize DE&I while boosting employee engagement to minimize high turnover rates.
Your employees are the heart of your organization. To reduce high turnover, look for ways to increase employee engagement scores. You can do this by checking in with them to ensure you are offering useful and innovative benefits such as personalized development coaching. Employees seek support and providing access to certified development coaches can help enhance their leadership skills and relationships within the hospitality industry.
Mental Health Support
Mental health and well-being benefits continue to dominate as an attractive benefit offering. The 2023 MMA Employee Health & Benefits Trends study shows that employees are looking for tools to prioritize wellness resources beyond a typical fitness membership. The more well-being resources offered by employers, the lower average turnover. Mental health days are one way to improve retention as it demonstrates support for employees.
To deliver the best possible service, hospitality organizations have begun to prioritize a people-first and culture-first approach with their customers. It is imperative that employees in the industry receive the same treatment. Employers who are socially aware, diverse, and open to opinions, thoughts, ideas, and styles are highly sought after. Creating a DE&I roadmap for your organization is essential, as only 42% of organizations currently have leadership committed to modeling inclusive behavior and championing DE&I initiatives*.
The key to cultivating an inclusive work environment is to foster inclusion, which encourages employees to bring their authentic selves to work. Providing attractive benefits and supporting employees’ mental and physical well-being while also promoting DE&I values will not only retain your top talent but also attract the best candidates to your hotel or hospitality business.
To learn more ways to beat out the competition when it comes to attracting and retaining talent, contact an MMA advisor today.
*2023 MMA Employee Health & Benefits Trends