Achievements
A note from McShane Construction Company
Bridgemark Healthcare MRMH Award Story
Bridgemark Healthcare/Helia Healthcare is a leader in providing Senior Living and Healthcare Services throughout Illinois and Missouri. Bridgemark had a high frequency of claims with significant losses due to common slips, falls, and lower back/shoulder strains from lifting residents. Partnering with Marsh McLennan Agency (MMA), they implemented a safety plan to reduce claims and improve workplace safety while Bridgemark Healthcare focused on growing a safety culture within their organization.
To reduce claims and minimize risk in the workplace, an MMA Safety Consultant and the Bridgemark Regional Operations team designed an all-encompassing safety program that would allow employees to gain safety knowledge, accountability, and uniformity across all locations. The multi-faceted plan gave Bridgemark the ability to tangibly measure future results, lower workplace risk, and maximize health among employees and residents.
Over a three-year period, Bridgemark Healthcare reduced their claim costs by 75%, improved their Experience Modification Rating by 25%, and experienced a 68% decrease in overall claims. Having greater control over all claims and company-wide safety has allowed Bridgemark the ability to focus on growing their safety culture.
Key steps taken
Employee Training and Education
The programs MMA and Bridgemark developed and implemented included:
- Educational safety webinars and seminars for each employee to complete annually and at employee orientation
- Safe Resident Handling and Transfer Program
Safety Policies and Procedures
- Safety committees
- Employee Fall Prevention Program
- Web-based screening
- Pre-employment and post-accident drug policies
Claims Management and Monitoring
- Proper claims policies
- Revamped claims tracking and financial trending systems
- Quarterly reviews
