Achievements
A note from McShane Construction Company
Our organization has doubled in payroll, but what’s more impressive is that our premium costs haven’t increased. That’s because our team has done a great job in implementing programs that keep safety a top priority in each community. We look forward to continuing to exceed our own expectations and make safety an important part of everyone’s day.
Bridgemark Healthcare MRMH Award Story
Bridgemark Healthcare/Helia Healthcare is a leader in providing Senior Living and Healthcare Services throughout Illinois and Missouri. Bridgemark had a high frequency of claims with significant losses due to common slips, falls, and lower back/shoulder strains from lifting residents. Partnering with Marsh McLennan Agency (MMA), they implemented a safety plan to reduce claims and improve workplace safety while Bridgemark Healthcare focused on growing a safety culture within their organization.
To reduce claims and minimize risk in the workplace, an MMA Safety Consultant and the Bridgemark Regional Operations team designed an all-encompassing safety program that would allow employees to gain safety knowledge, accountability, and uniformity across all locations. The multi-faceted plan gave Bridgemark the ability to tangibly measure future results, lower workplace risk, and maximize health among employees and residents.
Over a three-year period, Bridgemark Healthcare reduced their claim costs by 75%, improved their Experience Modification Rating by 25%, and experienced a 68% decrease in overall claims. Having greater control over all claims and company-wide safety has allowed Bridgemark the ability to focus on growing their safety culture.
Key steps taken
Employee Training and Education
The programs MMA and Bridgemark developed and implemented included:
- Educational safety webinars and seminars for each employee to complete annually and at employee orientation
- Safe Resident Handling and Transfer Program

Safety Policies and Procedures
- Safety committees
- Employee Fall Prevention Program
- Web-based screening
- Pre-employment and post-accident drug policies

Claims Management and Monitoring
- Proper claims policies
- Revamped claims tracking and financial trending systems
- Quarterly reviews
