In an industry filled with complex risks, it’s essential to have access to experts who have specialized knowledge, insight, and solutions for senior living communities. Marsh McLennan Agency (MMA)’s priority is to reduce your total cost of risk so you can prioritize your organization’s success.

Our approach

We make achieving risk reduction possible by enriching your operations to include:

Safety

  • Resident fall prevention and safety programs
  • Wound care training
  • Customer service programs specifically designed to address safety concerns
  • Senior living employee and resident safety solutions

Claims

  • Litigation management
  • Third-Party Administer (TPA) Services
  • Advanced workers’ compensation claims advocacy
  • Risk Management Information Systems (RMIS), Trideo

Employee health and benefits

  • Employee health and benefits cost containment strategies
  • Employee well-being programs addressing compassion fatigue and mental health
  • HR consulting services and in-house registered wellness advocates

Proprietary solutions

  • Proprietary alternative risk and senior living captives
  • MMA’s Patient Safety Organization (PSO), which provides access to dedicated safety and quality experts who make tailored recommendations based on incident information.

Your risk-reduced future

MMA equips your senior living organization with the resources and expertise needed to reduce your total cost of risk. Our services span the full spectrum of your business, allowing you to provide better quality resident care.

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