Total Staffing Solutions was founded in 1997 with a vision to become the most respected and sought-after staffing organization by both clients and candidates. Total Staffing knew something had to be done when they noticed increasing claim frequency and severity, along with the resulting increased premiums and collateral obligations. The Total Staffing executive team quickly recognized the importance in resolving this issue and looked to Marsh McLennan Agency (MMA) for guidance. MMA was able to help them understand that the only way to reduce their workers’ compensation spend would be to get better control around managing workers’ compensation exposure and the claims that do occur.